RM
Rachna M
1 reviews | Active since May 2017
09 Mar 2019, 12:43
****** cleaner being covered up
So today I booked sweepsouth for my mums home in Durban. The lady that came for the booking Nonhlanhla Everest Khuboni came to the booking after she said on the booking that she works with dogs. Comes to our home and sees that we are Indian and she advised the company that she does not work for Indians and in Indian areas because we are ****** people and we forget that it is her people that rule the country... I called sweepsouth and there are no managers available and the staff there are covering up the matter... I can't believe that there are people like this out there! I have to leave 1 star but dont believe that this deserves any stars
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SweepSouth's replyOfficial
11 Mar 2019, 07:53Hello Rachna,
Thank you for your sharing your review. We are disappointed to read about your experience and would like to sincerely apologise for your SweepStar's unprofessional behavior. This goes totally against the high standards we set for ourselves as our aim is to offer you ease and peace of mind each time you book with us. Our team is currently addressing this directly with your SweepStar as we do expect a certain level for an individual to work via the platform.
We have also sent through an email to the address linked to your SweepSouth account and we look forward to hearing back from you and assisting you further.
SweepSouth
Thank you for your sharing your review. We are disappointed to read about your experience and would like to sincerely apologise for your SweepStar's unprofessional behavior. This goes totally against the high standards we set for ourselves as our aim is to offer you ease and peace of mind each time you book with us. Our team is currently addressing this directly with your SweepStar as we do expect a certain level for an individual to work via the platform.
We have also sent through an email to the address linked to your SweepSouth account and we look forward to hearing back from you and assisting you further.
SweepSouth
SweepSouth's reply11 Mar 2019, 07:53
Official
Hello Rachna,
Thank you for your sharing your review. We are disappointed to read about your experience and would like to sincerely apologise for your SweepStar's unprofessional behavior. This goes totally against the high standards we set for ourselves as our aim is to offer you ease and peace of mind each time you book with us. Our team is currently addressing this directly with your SweepStar as we do expect a certain level for an individual to work via the platform.
We have also sent through an email to the address linked to your SweepSouth account and we look forward to hearing back from you and assisting you further.
SweepSouth
Thank you for your sharing your review. We are disappointed to read about your experience and would like to sincerely apologise for your SweepStar's unprofessional behavior. This goes totally against the high standards we set for ourselves as our aim is to offer you ease and peace of mind each time you book with us. Our team is currently addressing this directly with your SweepStar as we do expect a certain level for an individual to work via the platform.
We have also sent through an email to the address linked to your SweepSouth account and we look forward to hearing back from you and assisting you further.
SweepSouth