1 reviews | Active since Oct 2016

11 Jan 2019, 07:50

Poor ************* employees

1 week after using their services, they broke into my place and took my TV... Like legit they only took the TV. They didn't break a damn thing, they took their time un*****ing the burglar bar, didn't touch a damn thing, opened a few drawers to make it look like they were actually robbing me but the house was spotless, not even a chair out of place. Left the laptop which was next to the TV and my cellphone. New handbags and shoes in boxes. I've been living here for almost 2 years, not a single incident, even the garbage remov guys take my trash out for me and I leave food for them on the windowsill and never once did it feel like someone had intruded. Then I get a helper from SweepSouth and ? I'm a R11k TV poorer.

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Replies (1)
SweepSouth
SweepSouth's reply11 Jan 2019, 09:23
Official
Hello Noma,

Thank you for your review. We are concerned to read your message and we're terribly sorry about the incident that occurred. We take this very seriously and would like to fully look into this from our side.
 All SweepStars who work via our platform are fully ******** checked and reference checked. Our ******** checks are carried out in accordance with the South African gold standard. We even receive data if they have ever been charged with a crime. We would never permit a worker to be activated on our platform with any ******** history.
SweepSouth utilises the AFISwitch ******** Illicit Activity Check, the only ******** verification check available to the South African corporate market since the discontinuation of the SAPS Name Clearance ******** Check in mid 2011. The AFISwitch ******** Illicit Activity Check requires a candidate's fingerprints in order to conduct the verification against the Automated Fingerprint Identification System. The fingerprints can be obtained by capturing the ten fingerprints of a potential candidate electronically using a SAGEM MSO300 scanner. The fingerprint package is then submitted online for verification to AFISwitch; the interface between the AFIS database and the public. So any instance where a charge has been laid against an individual will be flagged in the reports we receive and naturally individuals who do not have clear records will not be permitted to work via the platform.
Please could you share the booking reference number or the email address used to book with us so we can get in touch to get some more information and assist. We look forward to hearing back from you and to provide you with any support you may need. 

SweepSouth