Poor Quality Service

During the December holidays I had made use of the SweepSouth services and I have been left with an utterly bitter taste in my mouth. I had one of their ladies come clean my ONE BEDROOM apartment and was not pleased at all with the service received. At 9 months pregnant, even though I had verbally and physically demonstrated to her what it is that needed to be done, I still had to go behind her and clean up as everything was done at surface level. I paid for extra services INCLUDING detergents which SweepSouth promises a combination of 4 different detergents - to which the lady only arrived with two being Handy Andy and dish washing liquid, both of which I had in my house already. It also took her 5 hours to (surface) clean my small apartment, something I feel was unnecessary, something which also contributed to the amount of R300 I was later charged and when I had contacted SS to lay a complaint, the matter was not settled amicably but instead I was offered a R75 credit!! I had explained to SweepSouth that this was a once off service due to the time of year and I requested a refund and that a lousy credit was not sufficient enough to which my request AS THE CUSTOMER was simply denied. Not impressed.