CF
CAROL F
1 reviews | Active since Apr 2019
01 Apr 2019, 16:59
Poor, poor service
I I could give a rating of minus 10 I would. I have tried them 4 times and each time was a disaster!! *********** staff. When you call them to explain that they did not clean properly (forgot to clean bathroom and kitchen) I trusted the last lady because she had 5 years experience. I was told by the lady "phone the office and complain, I don't care). Even asked us for a beer for the road. I am disgusted!!!
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SweepSouth's replyOfficial
02 Apr 2019, 07:48Hello Carol,
Thank you for your review.
We're sorry to hear about your disappointing experience. We strive to be reliable, convenient and the best at leaving your home spotless and we very sorry that we have let you down, on more than one occasion, in our promise to provide a convenient and easy to use service to you. It is totally understandable that you are skeptical of giving our service another go.
We really do appreciate your feedback despite your disappointing experience. We would like to share your feedback with our Area management team, so they can look into this and address any issues. Alongside this, we want to always be able to provide the best possible service at the tap of a button when booking through our Platform.
Please send through the email address used to book with this and we will be in touch to assist you further.
Once again we apologize for your disappointing experience and for any inconvenience caused as a result.
SweepSouth
Thank you for your review.
We're sorry to hear about your disappointing experience. We strive to be reliable, convenient and the best at leaving your home spotless and we very sorry that we have let you down, on more than one occasion, in our promise to provide a convenient and easy to use service to you. It is totally understandable that you are skeptical of giving our service another go.
We really do appreciate your feedback despite your disappointing experience. We would like to share your feedback with our Area management team, so they can look into this and address any issues. Alongside this, we want to always be able to provide the best possible service at the tap of a button when booking through our Platform.
Please send through the email address used to book with this and we will be in touch to assist you further.
Once again we apologize for your disappointing experience and for any inconvenience caused as a result.
SweepSouth
Best regards,
SweepSouth's reply02 Apr 2019, 07:48
Official
Hello Carol,
Thank you for your review.
We're sorry to hear about your disappointing experience. We strive to be reliable, convenient and the best at leaving your home spotless and we very sorry that we have let you down, on more than one occasion, in our promise to provide a convenient and easy to use service to you. It is totally understandable that you are skeptical of giving our service another go.
We really do appreciate your feedback despite your disappointing experience. We would like to share your feedback with our Area management team, so they can look into this and address any issues. Alongside this, we want to always be able to provide the best possible service at the tap of a button when booking through our Platform.
Please send through the email address used to book with this and we will be in touch to assist you further.
Once again we apologize for your disappointing experience and for any inconvenience caused as a result.
SweepSouth
Thank you for your review.
We're sorry to hear about your disappointing experience. We strive to be reliable, convenient and the best at leaving your home spotless and we very sorry that we have let you down, on more than one occasion, in our promise to provide a convenient and easy to use service to you. It is totally understandable that you are skeptical of giving our service another go.
We really do appreciate your feedback despite your disappointing experience. We would like to share your feedback with our Area management team, so they can look into this and address any issues. Alongside this, we want to always be able to provide the best possible service at the tap of a button when booking through our Platform.
Please send through the email address used to book with this and we will be in touch to assist you further.
Once again we apologize for your disappointing experience and for any inconvenience caused as a result.
SweepSouth
Best regards,