DD
Devon D
1 reviews | Active since Mar 2018
02 Nov 2019, 20:34
Outstanding service and responsive staff.
Had an incident where my sweepstar did not arrive, the staff at the office contacted me to find out if she was here, unfortunately she wasn’t. They tried to obtain a new sweepstar for me with urgency i have not seen before. They called again apologizing for the inconvenience they had caused but offered to me a rescheduled appointment at a discount or asked if i was willing to wait for the same day. I opted to reschedule. Excellent service that i have never see before even if it was my first time booking.
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Replies (1)SweepSouth's replyOfficial
04 Nov 2019, 06:47Hello Devon,
Thank you for taking the time to share your lovely and honest review. This is the kind our service we want all our clients to experience from our Support Team. However, we would like to apologise for your SweepStar not having arrived at your home on the day. Since you have rescheduled your booking, we certainly look forward to sharing the load with you.
Have a sparkling day.
SweepSouth
Thank you for taking the time to share your lovely and honest review. This is the kind our service we want all our clients to experience from our Support Team. However, we would like to apologise for your SweepStar not having arrived at your home on the day. Since you have rescheduled your booking, we certainly look forward to sharing the load with you.
Have a sparkling day.
SweepSouth
SweepSouth's reply04 Nov 2019, 06:47
Official
Hello Devon,
Thank you for taking the time to share your lovely and honest review. This is the kind our service we want all our clients to experience from our Support Team. However, we would like to apologise for your SweepStar not having arrived at your home on the day. Since you have rescheduled your booking, we certainly look forward to sharing the load with you.
Have a sparkling day.
SweepSouth
Thank you for taking the time to share your lovely and honest review. This is the kind our service we want all our clients to experience from our Support Team. However, we would like to apologise for your SweepStar not having arrived at your home on the day. Since you have rescheduled your booking, we certainly look forward to sharing the load with you.
Have a sparkling day.
SweepSouth
