RF
Romelia F

1 reviews | Active since Oct 2018

12 Oct 2018, 12:11

Not happy with sweepsouth

This is really sad that I’m having to do this. I have had lovely ladies working for me and manages to do things according for the hours booked. This week the lady comes spends 90% on her phone. My husband says when she left she made her coffee and was on her phone. My Father in-law says she was also on her phone all the time. She did not complete her task

I get a standard reply from sweepsouth and now I have a dirty home and I had to pay for it. And all they have is excuses! Such bad customer service ! They only concerned with your money and claim to leave you relaxed but yet I’m not relaxed I’m stressed cause I don’t have the time to clean now.

I not happy

0
Replies (3)
SweepSouth
SweepSouth's reply12 Oct 2018, 13:42
Official

Good day Romelia,

We are disappointed to read your review. We see that you are in contact with our team who is looking into your experience and in constant communication with you to gain more clarity regarding your experience.

We are still looking into the matter and will be in touch to follow up with you.

SweepSouth

RF
Romelia F's update12 Oct 2018, 13:59
Reviewer Update
Actually I’m getting the standard reply. Nothing special so it just actually angers me more.
RF
Romelia F's update12 Oct 2018, 14:52
Reviewer Update
I just got a call and still you guys are giving me standard answers! I paid for a sweepsouth to drink coffee and sit on her phone! I am disgusted at the lack of how you value a customer! Totally disgusted I actually had to put the phone down cause I was getting so angry. I paid for a service not rendered!