1 reviews | Active since Feb 2014
No refund, then no response
I asked them to cancel all my recurring appointments as I was unhappy with the service, kept getting a new cleaner every 2nd week and each worse than the next. After a few weeks another cleaner phones and I told her my appointments were cancelled. They still charged me for the full day and refuse to refund me. Now after many emails I am being ignored completely
Hi there,
Thank you for your review.
We are disappointed to read about your experience as this is most certainly not the way we'd like to do things. We'd really like the opportunity to look further into this and to assist with resolving this as quickly as possible.
Kindly send your cellphone number or email address used to create your booking on to us so we can follow up? We look forward to your response and to assisting you further.
SweepSouth
Hi there,
Thank you for your review.
We are disappointed to read about your experience as this is most certainly not the way we'd like to do things. We'd really like the opportunity to look further into this and to assist with resolving this as quickly as possible.
Kindly send your cellphone number or email address used to create your booking on to us so we can follow up? We look forward to your response and to assisting you further.
SweepSouth