No assurance by SweepSouth that service providers can perform the jobs they are assigned to

I have used Sweep South on 3 occasions to source someone to mow my lawn when my gardener goes home. What is clear is that Sweep South are not properly vetting their service providers suitability for the jobs they are assigned to. When this results in the service not being performed or damage or loss to the users, they are quick to refer to the T&Cs. Bottomline- Sweep South take no responsibility for whether or not someone can perform a job. It’s hard to know exactly what SS are offering other than claiming a service fee. Most recently they sent someone to mow my lawn who broke both my lawnmower and edge trimmer within 15 minutes. He admitted that he had never used garden equipment before and yet despite getting no service and broken garden equipment, I was still charged a service fee by SS and told to claim from my own insurances to recover any losses. While I accept that SS can’t treat service providers like employees, they also provide no assurance that someone assigned to a job can actually perform the assigned job. And regardless of the quality of the service, or even if the service is provided - in my case because the service provider broke my garden equipment he couldn’t mow the lawn which is what I needed done - they still take their fee. Not a credible business.