LO
Lilia O

1 reviews | Active since Mar 2014

06 Jun 2016, 13:31

Misleading & just plain poor customer service

<p> </p> <p>After having surgery and after receiving a voucher for a discount a Sweep South I decided to give them a try. I was charged for a 6 hour day together with consumables, where the cleaner was only at my home for 3 hours and used my cleaning materials. </p> <p>I received a mail from one Katy stating she noticed I did not make use of them again and if I had a probem to please let her know so that she could fix it or help iron out the problems. I responded to which I received an offer for a free service. I responded to the offer but heard nothing in response.</p> <p>Today I receive the same mail as the first mail I received!</p> <p>Do these people even know how to run a business?</p> <p>Absolutely NO customer service</p> <p>POOR POOR POOR</p>

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