1 reviews | Active since Jun 2024
It's all about money
Sweepsouth is all about money. They don't care about me or their own cleaners. I booked a cleaner and on arrival she looked exhausted and I didn't believe she would do a next to a decent job. To my surprise she did and I gave her a tip. Apparently a day before she worked a 10 hrs booking in a 4 bedroom, 4 bathroom with 4 sitting areas and all the extras ( inside the fridge, inside the oven, inside walls, inside windows, inside the cabinets and washing and ironing). How does sweepsouth allow their cleaners to go through such torture. They are human beings too. What happened to bookings more than one cleaner? How do we expect perfection from one with such a workload? The cleaners also don't receive the tips we give them through the app. Nowadays I also can't get the cleaners I want because they appear to be booked while they're not.
Thank you for bringing this matter to our attention. Your feedback resonates deeply with our commitment to the well-being of our SweepStars, a core value of our platform.
We appreciate your concerns regarding the workload of our Sweepstars. It is crucial to us that they are not overwhelmed, as we prioritize managing their overall well-being and enabling them to uphold high standards in their work. Sweepstars have the autonomy to accept or decline bookings based on their availability and capabilities without any negative consequences.
Regarding your feedback on tips, it's important to clarify that SweepStars receive 100% of all tips. Our support team will contact you soon to promptly investigate any instances suggesting otherwise and take corrective action as necessary.
Regarding Sweepstar availability, thank you for raising this concern. Rest assured, we will escalate it to our product team for investigation and swift resolution. Your feedback is invaluable in ensuring a better experience moving forward.
We sincerely appreciate your feedback and your empathy towards our SweepStars.
We look forward to speaking with you soon.
Thank you for bringing this matter to our attention. Your feedback resonates deeply with our commitment to the well-being of our SweepStars, a core value of our platform.
We appreciate your concerns regarding the workload of our Sweepstars. It is crucial to us that they are not overwhelmed, as we prioritize managing their overall well-being and enabling them to uphold high standards in their work. Sweepstars have the autonomy to accept or decline bookings based on their availability and capabilities without any negative consequences.
Regarding your feedback on tips, it's important to clarify that SweepStars receive 100% of all tips. Our support team will contact you soon to promptly investigate any instances suggesting otherwise and take corrective action as necessary.
Regarding Sweepstar availability, thank you for raising this concern. Rest assured, we will escalate it to our product team for investigation and swift resolution. Your feedback is invaluable in ensuring a better experience moving forward.
We sincerely appreciate your feedback and your empathy towards our SweepStars.
We look forward to speaking with you soon.