NA
Nadine A
1 reviews | Active since Jul 2010
15 Nov 2019, 15:24
Invoices paid and SweepSouth hands over to debt collector
I had three cleans that took place last year - all were paid for. I had even sent bank statements showing this to an Ayanda who it appears no longer is of their employee. Today the 15th of November 2019, I receive communication from Debt Collectors about these monies. I have had to pay bank charges for statements that are in excess of a year old - will SweepSouth reimburse for this?! Rest assured I will never use SweepSouth again and have deleted the app. This is absolutely appalling.
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SweepSouth's replyOfficial
18 Nov 2019, 09:19Hello Nadine,
Thank you for your review.
We are terribly sorry to read that you have to go through this experience once again. We will be sharing your feedback with the relevant teams. We do see that our team has been in touch with you. We can confirm that your query has been shared with our Finance Department to look into, once we receive feedback our team will revert back to you.
We sincerely apologise once again for the disappointing experience that we have now put your through.
SweepSouth
Thank you for your review.
We are terribly sorry to read that you have to go through this experience once again. We will be sharing your feedback with the relevant teams. We do see that our team has been in touch with you. We can confirm that your query has been shared with our Finance Department to look into, once we receive feedback our team will revert back to you.
We sincerely apologise once again for the disappointing experience that we have now put your through.
SweepSouth
SweepSouth's reply18 Nov 2019, 09:19
Official
Hello Nadine,
Thank you for your review.
We are terribly sorry to read that you have to go through this experience once again. We will be sharing your feedback with the relevant teams. We do see that our team has been in touch with you. We can confirm that your query has been shared with our Finance Department to look into, once we receive feedback our team will revert back to you.
We sincerely apologise once again for the disappointing experience that we have now put your through.
SweepSouth
Thank you for your review.
We are terribly sorry to read that you have to go through this experience once again. We will be sharing your feedback with the relevant teams. We do see that our team has been in touch with you. We can confirm that your query has been shared with our Finance Department to look into, once we receive feedback our team will revert back to you.
We sincerely apologise once again for the disappointing experience that we have now put your through.
SweepSouth