TP
Theuns P

1 reviews | Active since Feb 2014

04 Jul 2024, 12:41

Insurance Policy a ****

hired a guy to do the gardening. He did a good job overall.

he then had an accident and punctured the water supply with a garden fork.

Fortunatelty I thought , I could claim from the insurance against damage I took out.

more than a month later - after dozens of e-mails , I get a decline - without explanation.

Their insurance is a ****!!

note again: the worker was good!

0
Replies (2)
SweepSouth
SweepSouth's reply05 Jul 2024, 10:41
Official
Hi Thenus,

Thank you for bringing this to our attention. We understand the frustration and disappointment caused by these events. We have attempted to reach out and followed up with an email.

We hope to hear from you soon as we are genuinely committed to making this right. 

Looking forward to hearing from you.
TP
Theuns P's update05 Jul 2024, 11:05
Reviewer Update
Thanks for your prompt feedback, Thato

I appreciate how you are working on your customer service!

Well done!