Incredibly fast resolution to voucher problem

I created my own problem by cancelling a booking after using a voucher I received. When I tried to rebook for a different day the voucher was no longer valid. I logged a ticket on Sunday evening and by 08:00 on Monday my issue had been resolved, I'd been emailed with the solution and SweepSouth had tried to call me to explain.

When things go wrong, due to the company or the customer, it only matters how fast it can be resolved. Tasneem Nolan was incredibly fast, friendly and detailed in the resolution.

So thank you SweepSouth team, keep it up.