1 reviews | Active since Apr 2018
How dare you SweepSouth!
Good day!
I am furious to find out that SweepSouth decided on my behalf without informing me to swop my sweepstar to a male after I selected a female. I’m a African Zulu married woman! How is my husband going to react if he comes home finding a man clean his house with his daughters in the house! Firstly it’s not safe to accept a man I don’t know in my house, in my bedroom, this is insane! What if he ****s me! I’m not saying all men are potential ******s but it should be my choice to trust a man into my house!
A call would have been sufficient to get my consent and see my comfortability
Hi Thato,
Thank you for your review and we would like to apologise for your unhappiness with our model.
The convenience of SweepSouth is that when your SweepStar suddenly becomes unavailable, we'll send a replacement to ensure you still receive a cleaning. When any change is made to a booking, you will automatically be sent an email to alert you. We'd like to confirm that this email was sent yesterday. If you aren't happy with your SweepStar being changed, you are also welcome to cancel the booking. We can also set up your account so that if your selected SweepStar becomes unavailable, the booking will automatically be cancelled.
All our SweepStars are vetted, we do run ******** checks and require positive references too before allowing anyone to work via the platform.
I would like to confirm that our team have been in touch with you to assist in arranging for an alternate SweepStar to come to your home today.
SweepSouth
Hi Thato,
Thank you for your review and we would like to apologise for your unhappiness with our model.
The convenience of SweepSouth is that when your SweepStar suddenly becomes unavailable, we'll send a replacement to ensure you still receive a cleaning. When any change is made to a booking, you will automatically be sent an email to alert you. We'd like to confirm that this email was sent yesterday. If you aren't happy with your SweepStar being changed, you are also welcome to cancel the booking. We can also set up your account so that if your selected SweepStar becomes unavailable, the booking will automatically be cancelled.
All our SweepStars are vetted, we do run ******** checks and require positive references too before allowing anyone to work via the platform.
I would like to confirm that our team have been in touch with you to assist in arranging for an alternate SweepStar to come to your home today.
SweepSouth