JO
John O
1 reviews | Active since Jul 2011
22 Mar 2024, 12:06
Household hygiene workers just do not find us
While convenient, their Household hygiene workers seem to almost always struggle to locate our place. The reason is that there are two similarly-named streets within a few km of each other and for some reason they ALWAYS go to the wrong one. PLEASE provide your staff/representatives with some way to (a) use GPS location, like a whatsapp data bundle, and (b) tell them to answer their phones when they are lost and (c) give us a way to report the person as lost and (d) give us a way to confirm our location on a map.
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SweepSouth's replyOfficial
17 May 2024, 13:49Hi John, thanks for taking the time to share your review on Hellopeter.
Thank you for your constructive feedback and suggestions. We sincerely apologize for the inconvenience you've encountered with our SweepStars struggling to locate your place. We understand how frustrating this is and appreciate you bringing it to our attention.
We’re excited to announce that our upcoming website booking funnel will include a pin drop feature, allowing customers to confirm their exact location on a map. This should help resolve the issue of SweepStars arriving at the wrong address.
We certainly appreciate your proposed solutions and will pass it over to our team. If you have any further suggestions or concerns, please don't hesitate to let us know! We're eager to hear from you and are here to address any additional feedback you may have.
Thank you for your constructive feedback and suggestions. We sincerely apologize for the inconvenience you've encountered with our SweepStars struggling to locate your place. We understand how frustrating this is and appreciate you bringing it to our attention.
We’re excited to announce that our upcoming website booking funnel will include a pin drop feature, allowing customers to confirm their exact location on a map. This should help resolve the issue of SweepStars arriving at the wrong address.
We certainly appreciate your proposed solutions and will pass it over to our team. If you have any further suggestions or concerns, please don't hesitate to let us know! We're eager to hear from you and are here to address any additional feedback you may have.
SweepSouth's reply17 May 2024, 13:49
Official
Hi John, thanks for taking the time to share your review on Hellopeter.
Thank you for your constructive feedback and suggestions. We sincerely apologize for the inconvenience you've encountered with our SweepStars struggling to locate your place. We understand how frustrating this is and appreciate you bringing it to our attention.
We’re excited to announce that our upcoming website booking funnel will include a pin drop feature, allowing customers to confirm their exact location on a map. This should help resolve the issue of SweepStars arriving at the wrong address.
We certainly appreciate your proposed solutions and will pass it over to our team. If you have any further suggestions or concerns, please don't hesitate to let us know! We're eager to hear from you and are here to address any additional feedback you may have.
Thank you for your constructive feedback and suggestions. We sincerely apologize for the inconvenience you've encountered with our SweepStars struggling to locate your place. We understand how frustrating this is and appreciate you bringing it to our attention.
We’re excited to announce that our upcoming website booking funnel will include a pin drop feature, allowing customers to confirm their exact location on a map. This should help resolve the issue of SweepStars arriving at the wrong address.
We certainly appreciate your proposed solutions and will pass it over to our team. If you have any further suggestions or concerns, please don't hesitate to let us know! We're eager to hear from you and are here to address any additional feedback you may have.