1 reviews | Active since Nov 2018
HORRIFIC !!!!! NO COMMUNICATION
I rated the sweepstar 1. She broke my expensive dish rack with dishes on it. These were all purchased from @ Home Living Space valued at approximately R1300.
It's one of those fancy dish racks that is made out of stainless steel with 2 levels on it.
She tried wiping the under of my dish rack by picking it up while it had full washed dishes on it. Obviously everything fell down including the dish rack and broke.
She did a pathetic job in cleaning as well. This was the worst service I've received from sweepsouth to date.
What frustrates me more is that my complaint was ignored and the reply i got on my complaint was regarding my payment which has since been rectified.
The sweepstar told me that Sweepsouth will reimburse me for my loss and I've been ignored by you guys since.
I await feedback urgently as I'm about to plaster this horrible service all over social media.
I am on the line with your call centre for the last 28 mins and NO ONE has bothered to answer!!!!!!!
Hello,
Thank you for sharing your review. We are disappointed to read about your experience and we'd like to sincerely apologise for the unfortunate incident that took place during your booking. Our aim is to provide you with a little ease and peace of mind when you book with us and we are bitterly sorry about what happened.
We'd like to confirm that our team is in contact with you and looking n to the matter. We look forward to assisting you and to provide you with feedback. We really do apologise for your poor experience and for the inconvenience caused.
SweepSouth
Hello,
Thank you for sharing your review. We are disappointed to read about your experience and we'd like to sincerely apologise for the unfortunate incident that took place during your booking. Our aim is to provide you with a little ease and peace of mind when you book with us and we are bitterly sorry about what happened.
We'd like to confirm that our team is in contact with you and looking n to the matter. We look forward to assisting you and to provide you with feedback. We really do apologise for your poor experience and for the inconvenience caused.
SweepSouth