1 reviews | Active since Jan 2012
Harassed by inefficient admin
I cancelled my booking after Sweepsouth call centre staff refused to assist after thy made changes to my booking without informing me. The call center agent slammed phone down on me. I have since received 2 emails a day demanding payment. This is despite paying and emailing the proof of payment as instructed by one of their agents. This is not a business. It is an app without proper logistical support.
Hi there,
We are very sorry to read about your poor experience thus far and we'd really like to assist and look into this. Your happiness is important to us and we disappointed to read your feedback. We expect all our support agents to provide world-class service to our clients and we'll address any instances where this has not been adhered to.
Please provide us with your contact details, we'd really like the opportunity to get in touch and to sort this out for you.
We look forward to hearing from you.
SweepSouth
Best regards,
Hi there,
We are very sorry to read about your poor experience thus far and we'd really like to assist and look into this. Your happiness is important to us and we disappointed to read your feedback. We expect all our support agents to provide world-class service to our clients and we'll address any instances where this has not been adhered to.
Please provide us with your contact details, we'd really like the opportunity to get in touch and to sort this out for you.
We look forward to hearing from you.
SweepSouth
Best regards,