LW
Lulu W
1 reviews | Active since Nov 2018
12 Nov 2018, 21:07
Foolishly gave SweepSouth too many chances
I gave this company so many chances. The last straw was when a SweepSouth that I had requested was swoped last minute, the lady I received damaged my wooden floors(i have evidence ?). I specifically asked her to clean properly as I was moving out, I even helped her by cleaning a few things myself. When I left she basically did nothing. I ended up losing my deposit when I moved out. Because the floor was damaged, and it wasn't clean. ?Never ever ever use SweepSouth. Rather support honest, hardworking domestics in your area.
Oh and these SweepSouth ladies are all on a whatsapp group, so just know that they discuss all their clients.
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SweepSouth's replyOfficial
13 Nov 2018, 09:40 Good day Lulu,
Thank you for sharing your review. We are bitterly disappointed to read about your experience and we'd like to sincerely apologise for any inconvenience caused as a result of the incident. We would really like to look into your experience as your happiness is very important to us. Please could you provide us with your booking reference number or email address used to book with us so we can get in touch?
We look forward to looking into your experience and to provide you with feedback.
SweepSouth
Thank you for sharing your review. We are bitterly disappointed to read about your experience and we'd like to sincerely apologise for any inconvenience caused as a result of the incident. We would really like to look into your experience as your happiness is very important to us. Please could you provide us with your booking reference number or email address used to book with us so we can get in touch?
We look forward to looking into your experience and to provide you with feedback.
SweepSouth
SweepSouth's reply13 Nov 2018, 09:40
Official
Good day Lulu,
Thank you for sharing your review. We are bitterly disappointed to read about your experience and we'd like to sincerely apologise for any inconvenience caused as a result of the incident. We would really like to look into your experience as your happiness is very important to us. Please could you provide us with your booking reference number or email address used to book with us so we can get in touch?
We look forward to looking into your experience and to provide you with feedback.
SweepSouth
Thank you for sharing your review. We are bitterly disappointed to read about your experience and we'd like to sincerely apologise for any inconvenience caused as a result of the incident. We would really like to look into your experience as your happiness is very important to us. Please could you provide us with your booking reference number or email address used to book with us so we can get in touch?
We look forward to looking into your experience and to provide you with feedback.
SweepSouth