AM
Anele M
1 reviews | Active since Jun 2018
04 Nov 2022, 11:58
First time experience - 2x cleaners didn’t Pitch
It was my first time using the cleaning service when I made the booking for a cleaner to come today (4.11.22) at 8am. My sweep “star” didn’t pitch and I called the support centre to let them know. A second one was assigned to arrive at 11am. Guess what happened? Another no show. Would’ve loved to experience the “amazing” (a word clearly used very loosely) cleaning of the company, but they just decided not to honour the appointments.
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SweepSouth's replyOfficial
04 Nov 2022, 12:44Hello Anele. We are disappointed to read this & we're truly sorry for your experience. We believe our support team has been in touch with you to find the best solution & to turn this experience around. Again, we profusely apologise that we have let you down. We really hope you can allow us another chance so that we can provide you with the service we truly believe in.
SweepSouth's reply04 Nov 2022, 12:44
Official
Hello Anele. We are disappointed to read this & we're truly sorry for your experience. We believe our support team has been in touch with you to find the best solution & to turn this experience around. Again, we profusely apologise that we have let you down. We really hope you can allow us another chance so that we can provide you with the service we truly believe in.