Don't Use SweepSouth, They Don't Stick To What They Preach On Their Site.

I booked a clean for 14 November for myself. I recommended SweepSouth to my daughter and then she booked a clean for 7 November which was a disaster. The cleaner decided that she would rather spend time rearranging our cupboards, which we did not request, that what we actually hired her for, to clean. We reported this and SweepSouth decided that a R100 reimbur*****t should make up for the disappointment. Even though we were disappointed with the this time around, I decided to keep my appointment for the 17th cause surely this was an isolated insident. Well it was not. As I walked into my house I could see that the living room was not cleaned. She did attempt to wash the floor it seems with dirty water as there were stripes all over the floor. The windowsills were not dusted, she did not use the vacuum cleaner that I provided as the dirt and hair***** were left all over. I contacted SweepSouth about this and the response that I received was shocking. We do not do any deep cleaning after I sent them the photos of a dirty floor and the dirt and dust by the sliding door. I will not recommended them to anyone ever again. I am not interested in a refund, I just want what I hired them to do and that seems to be too much to ask. As this was the 2nd complaint within 2 weeks, I would have liked someone to come and have a look for themselves, but nope they won't as they already have the money in the bank which they did not earn.