Disgusting Service

I am extremely disappointed with the cleaning service provided on 22/12. The helper was instructed to clean only two areas—the kitchen and the lounge—yet the job was left incomplete and below any reasonable standard. I paid extra for inside cupboards and inside the fridge to be cleaned. The stove had not been touched. Nor the tiles behind the stove. My dishcloths are left with black stains just bundled up. The bucket which she used to clean, the water was disposed of in the kitchen sink and the sink left as is, not rinsed out. Full of sand particles. The lounge floor still has marks on it, the kitchen counter behind the fishtank is still dirty. The area by the microwave was not even touched!!! Despite the limited scope, several tasks were ignored, and the overall cleanliness was unacceptable. This is not what I paid for, and it reflects poorly on the quality your company claims to deliver. I contacted Sweepsouth and was told a refund would be processed. only R150 was refunded - from over R400 being paid. Bearing in mind i had to re-pay another lady off the streets just to do a proper job that was supposed to be done right the 1st time!