AV
Ayesha V

1 reviews | Active since Sept 2015

18 Jul 2018, 08:48

Disgusting Service

Worst cleaning service app ever. The worker herself, not even the company informs me few minutes before I expect a cleaner she will not make it. The company does not even have the decency to call the customer and let me know. I called them several times to find out what there issue was , they said the worker didn't inform them she won't make it. Secondly they took forever to find a replacement. Very very unreliable. I put my washing on and got ready for the cleaner not to pitch.

0
Replies (1)
SweepSouth
SweepSouth's reply18 Jul 2018, 15:15
Official

Hello Ayesha,

We are disappointed to read your review. Our aim is to offer you a reliable service when booking a cleaning through our Platform and we sincerely apologise that this was not your experience. We'd like to confirm that our team have reviewed your account and made necessary changes to your bookings to ensure this does not happen again.

We have been unable to get in touch with you and will attempt again as well as pop you an email with further information. We do look forward to assisting you further and to sorting this out for you.

SweepSouth

Best regards,