1 reviews | Active since Sept 2015
Disgusted by service
I recently booked a domestic on sweep south after being disappointed a few months ago I thought I'd give them another chance. I took off from work to ensure I will be home and made arrangments for the domestic to come Thursday 07 March at 09:00. I love in a complex where domestic need to sign a register and call the tenant to say they have arrived. Instead at 08:30 someone bangs on my door knocking non stop. I knew it was the domestic, I was still asleep, she disturbed my sleep and kept on knocking. If I book someone at 9 I don't expect them to be 30 minutes early banging on your door.Secondly she came in with a attitude when I spoke to her. She took 45 minutes to iron 6 T-Shirts that wasn't even so creased, and when I told her she walked out and was extremely rude. I had to call the call centre of which they take forever to answer it wasted R55-00 of my airtime and my time and the day I planned to not work. What a big waste of my time. Completely unacceptable , I would never use them or recommend them to anyone.
Ayesha Vaid **********
Thank you for your review. We are disappointed to read your feedback and would like to sincerely apologise for any inconvenience caused to you. Our SweepStars do make an investment to go their bookings and plan their travel times accordingly,ensuring that they arrive on time and if they are early, we do encourage waiting at least 15 minutes or contacting their client letting them know of their arrival.
We are terribly sorry, once again, for the experience you have received and we would certainly like to look into this. Please send through your email address used to book with us and we'll gladly assist you further.
SweepSouth
Thank you for your review. We are disappointed to read your feedback and would like to sincerely apologise for any inconvenience caused to you. Our SweepStars do make an investment to go their bookings and plan their travel times accordingly,ensuring that they arrive on time and if they are early, we do encourage waiting at least 15 minutes or contacting their client letting them know of their arrival.
We are terribly sorry, once again, for the experience you have received and we would certainly like to look into this. Please send through your email address used to book with us and we'll gladly assist you further.
SweepSouth
