MJ
Mareldia J
1 reviews | Active since Feb 2013
03 Sept 2021, 05:54
Deducting money without consent.
Your lady was late and you went and deducted money from my account without my consent. Your phones were all down too. I want a refund.
Helpful (0)
Replies (2)0
Replies (2)
SweepSouth's replyOfficial
06 Sept 2021, 10:02Good morning Mareldia,
We would like to again apologise for the experience and thank you for allowing our team to get in touch and ensure a positive resolution, we confirm that the extra half an hour charge has been refunded.
We would like to sincerely apologise that your SweepStar indicated her arrival half an hour before she had arrived at your home and will continue to ensure SweepStars understand the importance of accurate and honest time logging when attending bookings.
Thank you once again for allowing the team to swiftly resolve this for you!
The SweepSouth Social Team
We would like to again apologise for the experience and thank you for allowing our team to get in touch and ensure a positive resolution, we confirm that the extra half an hour charge has been refunded.
We would like to sincerely apologise that your SweepStar indicated her arrival half an hour before she had arrived at your home and will continue to ensure SweepStars understand the importance of accurate and honest time logging when attending bookings.
Thank you once again for allowing the team to swiftly resolve this for you!
The SweepSouth Social Team
SweepSouth's reply06 Sept 2021, 10:02
Official
Good morning Mareldia,
We would like to again apologise for the experience and thank you for allowing our team to get in touch and ensure a positive resolution, we confirm that the extra half an hour charge has been refunded.
We would like to sincerely apologise that your SweepStar indicated her arrival half an hour before she had arrived at your home and will continue to ensure SweepStars understand the importance of accurate and honest time logging when attending bookings.
Thank you once again for allowing the team to swiftly resolve this for you!
The SweepSouth Social Team
We would like to again apologise for the experience and thank you for allowing our team to get in touch and ensure a positive resolution, we confirm that the extra half an hour charge has been refunded.
We would like to sincerely apologise that your SweepStar indicated her arrival half an hour before she had arrived at your home and will continue to ensure SweepStars understand the importance of accurate and honest time logging when attending bookings.
Thank you once again for allowing the team to swiftly resolve this for you!
The SweepSouth Social Team
MJ
Mareldia J's updateReviewer Update
06 Sept 2021, 12:43Thank you for resolving this issue.
It's appreciated.
Kind regards
Mareldia
It's appreciated.
Kind regards
Mareldia
MJ
Mareldia J's update06 Sept 2021, 12:43
Reviewer Update
Thank you for resolving this issue.
It's appreciated.
Kind regards
Mareldia
It's appreciated.
Kind regards
Mareldia