Damaged equipment
I used SweepSouth a while ago. The cleaner somehow damaged my APAP Sleep APNOEA machine and I needed to purchase a new one for R12 000! The cleaner had no need to touch the machine so I still have no idea what she did as, of course, she denied doing anything. The most expensive 5 hour cleaning job in history. I will never trust anyone from SweepSouth into my home again. An error I regret massively - an extraordinarily expensive lesson.
Hi Alun,
Thank you for your feedback.
We are very sorry to hear about your experience with us.
On 18 July 2017 one of our support agents responded to your feedback requesting more detail with regards to the broken machine. No response was received.
We requested more detail so that we could investigate the matter and escalate it to the necessary people to help resolve the matter as soon as possible.
If you would like to revisit the matter please respond to our email with the necessary details requested and one of our support agents will be in touch.
We would once again like to sincerely apologize for your experience.
Regards,
SweepSouth
Best regards,
Hi Alun,
Thank you for your feedback.
We are very sorry to hear about your experience with us.
On 18 July 2017 one of our support agents responded to your feedback requesting more detail with regards to the broken machine. No response was received.
We requested more detail so that we could investigate the matter and escalate it to the necessary people to help resolve the matter as soon as possible.
If you would like to revisit the matter please respond to our email with the necessary details requested and one of our support agents will be in touch.
We would once again like to sincerely apologize for your experience.
Regards,
SweepSouth
Best regards,