JS
Jade S

1 reviews | Active since Jan 2022

13 Jan 2025, 16:40

Damage to my property

Furious at your company. Had a lady come to clean at our new home and stood on the counter and the whole counter collapsed. There was a ladder for her and i did NOT tell her to use the counter. Then I put in a claim from your insurance and it gets rejected because its a fixed item? So I would love to know who is to pay for this damage?

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Replies (1)
SweepSouth
SweepSouth's reply15 Jan 2025, 08:51
Official
Hi Jade, thank you for bringing this to our attention. We understand your disappointment and frustration, and while our insurance coverage has certain limitations, we want to look into this matter further. Our team will be reaching out soon to escalate the claim and provide the necessary support and clarity.