TZ
Thabile Z
1 reviews | Active since Aug 2015
05 Jun 2020, 08:13
********ity
I saw bottled presumed being advertised on SweepSouth's website for a very reasonable amount and ordered. To my surprise when they delivered they delivered canned perfumed. It's been 7 days now since I've made them aware of this ********ity act and they haven't resolved my case. Also, they did not deliver the free gifts that were promised to me upon check out. Be careful of this supplier please!
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SweepSouth's replyOfficial
05 Jun 2020, 09:51Hello Thabile,
Thank you for your review.
Thank you for your review.
We're quite disappointed to read this and we're terribly sorry that this was your experience as this is most certainly never our intention.
We have had a look into this and see our team has been in regular contact with you to assist you and will be reaching out to you again later today with further feedback and assistance. We understand the frustration of all of this but assure you our team is working hard to get this resolved for you as soon as possible.
We encourage you to please be patient and we sincerely apologise once again for the inconvenience.
SweepSouth Social Team.
SweepSouth's reply05 Jun 2020, 09:51
Official
Hello Thabile,
Thank you for your review.
Thank you for your review.
We're quite disappointed to read this and we're terribly sorry that this was your experience as this is most certainly never our intention.
We have had a look into this and see our team has been in regular contact with you to assist you and will be reaching out to you again later today with further feedback and assistance. We understand the frustration of all of this but assure you our team is working hard to get this resolved for you as soon as possible.
We encourage you to please be patient and we sincerely apologise once again for the inconvenience.
SweepSouth Social Team.