TV
Thando V

1 reviews | Active since Dec 2018

04 Dec 2018, 05:03

Cleaner damaged my property

Hired a cleaner from Sweep south this weekend. She broke my shower door. Glass was completely shattered and some of the glass fell in the drain. Now I have no shower door and a blocked drain. All the lady could say was that she was sorry. She also did not get to the ironing I paid for.

0
Replies (3)
SweepSouth
SweepSouth's reply04 Dec 2018, 09:53
Official
 Hello Thando,
Thank you for sharing your review. We are bitterly sorry to read about the unfortunate incident that occurred and we'd like to sincerely apologise for the disappointment you are experiencing at the moment. We would certainly love to assist you further, if you could please provide us with your booking reference number or email address used to book with us so we can get in touch.
We look forward to hearing back from you and to further assist you.
SweepSouth 
TV
Thando V's update04 Dec 2018, 22:14
Reviewer Update
Hi, I called in and spoke to a lady that was supposed to send me an email. I still have not received the email. Reference is SS941807.
SweepSouth
SweepSouth's reply05 Dec 2018, 10:29
Official
Hello Thando,

Thank you for sending this through.

We can confirm that our team has reached out and sent through an email today. Please double check your email inbox, including your spam, junk and respond to our email.

We look forward to hearing back from you and to assist you further.