Cleaner broke my furniture and I've received no response

<p>One of Sweepsouth's cleaner's broke a ceramic stool of mine a ouple of weeks ago. I've tried in vain to get a response from Sweepsouth about whether they'll be able to refund me or atleast help out, but they haven't even responded to my email! Very unhappy, especially given that I wasn't happy in general with the service of this cleaner. </p>