GM
Gabi M
1 reviews | Active since Sept 2020
18 Jun 2023, 18:40
Charged for cancelled bookings and not refunded
I’ve recently discovered that they are charging us for bookings that we have cancelled in advance to there rules, this is *****ing
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Replies (1)
SweepSouth's replyOfficial
20 Jun 2023, 15:53Hi Gabi. Thank you for taking the time to post on Hello Peter.
We are incredibly concerned to read this. It seems you have cancelled your booking with a contribution. Our team immediately emailed you for your details to process a refund. We're so very sorry for any inconvenience or disappointment caused.
We are awaiting your prompt response
Kind regards.
We are incredibly concerned to read this. It seems you have cancelled your booking with a contribution. Our team immediately emailed you for your details to process a refund. We're so very sorry for any inconvenience or disappointment caused.
We are awaiting your prompt response
Kind regards.
SweepSouth's reply20 Jun 2023, 15:53
Official
Hi Gabi. Thank you for taking the time to post on Hello Peter.
We are incredibly concerned to read this. It seems you have cancelled your booking with a contribution. Our team immediately emailed you for your details to process a refund. We're so very sorry for any inconvenience or disappointment caused.
We are awaiting your prompt response
Kind regards.
We are incredibly concerned to read this. It seems you have cancelled your booking with a contribution. Our team immediately emailed you for your details to process a refund. We're so very sorry for any inconvenience or disappointment caused.
We are awaiting your prompt response
Kind regards.