1 reviews | Active since Mar 2021
Burnt Clothes
We have honestly not had a great experience with Sweep South. I believe in fair service and I believe mistakes do happen(as mentioned on the website), but not 3 times in a row. We had 3 to 4 different ladies visit our apartment from the November to February period, as our usual lady was always marked off as 'on leave', and each time with new ladies, we had garments burnt and destroyed. After notifying Sweep South, we were told they were sorry to hear this, however we should have taken out insurance. After this happened after the third time, I complained mentioning that clearly quality control is not in place and negligence was happening. I shouldn't need to need to pay for insurance to get a decent quality service to not have my clothes burnt. Sweep South apologised and made certain to call back my fiance, to apologize and resolve the situation... She still awaits a the call.. I believe Sweep South should replace her burnt dress as this happened multiple times...Clearly they are avoiding the situation. You clothes will get burnt!!
We're deeply disappointed to read about the unfortunate experience and sincerely apologise for the burnt clothing and the service received. This is not at all the norm here at SweepSouth and we have a rigorous onboarding that usually ensures quality SweepStars are onboarded on the platform. As such we're very concerned that this has happened on numerous occasions and that you have not received the necessary support in resolving this. We would thus like to investigate further and have tried to locate your details but unfortunately have not had any luck. Kindly email hello @ sweepsouth.com and our team will have a look into this for you.
SweepSouth Social team
Best regards,
We're deeply disappointed to read about the unfortunate experience and sincerely apologise for the burnt clothing and the service received. This is not at all the norm here at SweepSouth and we have a rigorous onboarding that usually ensures quality SweepStars are onboarded on the platform. As such we're very concerned that this has happened on numerous occasions and that you have not received the necessary support in resolving this. We would thus like to investigate further and have tried to locate your details but unfortunately have not had any luck. Kindly email hello @ sweepsouth.com and our team will have a look into this for you.
SweepSouth Social team
Best regards,