HL
Hanlie L
1 reviews | Active since May 2019
14 May 2019, 16:08
BILLED - YET NO SERVICE DELIVERED
They debited my account twice for services "supposedly" rendered 12 months ago, with no invoices, authorisations - nothing. It has now been 6 weeks and still they have not refunded me. Will never recommend them to anyone.
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Replies (1)
SweepSouth's replyOfficial
15 May 2019, 08:27Hello Hanlie,
Thank you for your review.
We completely understand your frustrations more especially with the fact that you are actually booking with SweepSouth because of its convenience and reliability of our services. We sincerely apologise for the experience you have been faced with, as we certainly do not aim to disappoint our clients in any way.
We do see that our team is in constant communication with you and assisting you in determining what the charges were for.
We're terribly sorry once again for any inconvenience caused as a result.
SweepSouth
Thank you for your review.
We completely understand your frustrations more especially with the fact that you are actually booking with SweepSouth because of its convenience and reliability of our services. We sincerely apologise for the experience you have been faced with, as we certainly do not aim to disappoint our clients in any way.
We do see that our team is in constant communication with you and assisting you in determining what the charges were for.
We're terribly sorry once again for any inconvenience caused as a result.
SweepSouth
SweepSouth's reply15 May 2019, 08:27
Official
Hello Hanlie,
Thank you for your review.
We completely understand your frustrations more especially with the fact that you are actually booking with SweepSouth because of its convenience and reliability of our services. We sincerely apologise for the experience you have been faced with, as we certainly do not aim to disappoint our clients in any way.
We do see that our team is in constant communication with you and assisting you in determining what the charges were for.
We're terribly sorry once again for any inconvenience caused as a result.
SweepSouth
Thank you for your review.
We completely understand your frustrations more especially with the fact that you are actually booking with SweepSouth because of its convenience and reliability of our services. We sincerely apologise for the experience you have been faced with, as we certainly do not aim to disappoint our clients in any way.
We do see that our team is in constant communication with you and assisting you in determining what the charges were for.
We're terribly sorry once again for any inconvenience caused as a result.
SweepSouth