SD
Susanna D

1 reviews | Active since Sept 2021

23 Mar 2023, 13:44

Beware of the spam marketing

I used this service once - it was okay. The person who came to my home was nice and worked well but did ask uncomfortable questions and also personal questions. I decided to not use the service again and deleted my account and all incoming marketing emails and messages I reported as spam. At one point I got communication almost daily from SweepSouth. I called the customer care line and asked to be removed from their marketing emails and messages. I then had to call about 6 times in a course of a year to try to stop the marketing messages, with no success as they continued to send emails. I cannot recommend a business that does not respect a consumer's personal details and preferences and continues to send marketing despite one opting out.

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Replies (1)
SweepSouth
SweepSouth's reply23 Mar 2023, 18:57
Official
Hi Susanna,

Thank you for your review and bringing this to our attention.

We have immediately escalated your query for review as we see that you did initially unsubscribe in January of 2022 and then again in June 2022. We want to assure you that we take your review very seriously and will be making sure that you receive no further communications to the email address and cellphone number linked to this review/your SweepSouth account.

We sincerely apologise for the frustration that this has created.

Warm regards,