NB
Nicholas B
1 reviews | Active since Nov 2022
08 Nov 2022, 11:55
BEWARE!!!
Beware when you use the Sweepsouth insurance!!! I used their service and paid the R20 for insurance. Their cleaner came and broke my vacuum cleaner, which the cleaner admitted in messages. Now the time comes to make good on the insurance claim they expect me to jump through hoops and get them quotes. This is unacceptable and very dishonest on the part of Sweepsouth!
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SweepSouth's replyOfficial
08 Nov 2022, 13:49Hi Nicholas, thanks for reaching out to SweepSouth - we're disappointed to read this. As is the case with insurance claims, the process is lengthy and one does need to provide certain documentation. These are all legal and compliance requirements. We've chatted to the team at SureStart to see how they may be able to better assist you in an effort to speed things up and reduce the requirements from your side. Please do keep in touch with SureStart directly to ensure they are able to best assist you through the process.
SweepSouth's reply08 Nov 2022, 13:49
Official
Hi Nicholas, thanks for reaching out to SweepSouth - we're disappointed to read this. As is the case with insurance claims, the process is lengthy and one does need to provide certain documentation. These are all legal and compliance requirements. We've chatted to the team at SureStart to see how they may be able to better assist you in an effort to speed things up and reduce the requirements from your side. Please do keep in touch with SureStart directly to ensure they are able to best assist you through the process.