RB
Riaan B
1 reviews | Active since Jun 2009
30 Mar 2019, 09:33
Bad service = time wasted. I'll try 1 more time...
"Sweepstar" arrived with no cleaning products yet I requested it. Her excuse: "They did not let me know and I forgot" That's 2 different excuses in 1 sentence... If I had a car I'd go buys some however that would still be me going out of my way to assist someone perform a service for me, that I already payed for...
I'll give this service 1 more try and post a follow up. Thus far its 100% disappointment
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Replies (1)
SweepSouth's replyOfficial
01 Apr 2019, 14:12Hello Riaan,
Thank you for review.
We would like to sincerely apologise for your SweepStar not having brought cleaning products to the booking. We will be raising this with our SweepStar manager to ensure your SweepStar knows for future, the importance of bringing cleaning products to bookings. All SweepStars are provided this information via their app, so when they confirm the booking the day before this information is included in the info they need to confirm against.
Please can you provide us with the email address used to book, so we can look into this and assist you further.
We're so sorry, once again, for any frustration or inconvenience caused as a result.
SweepSouth
Thank you for review.
We would like to sincerely apologise for your SweepStar not having brought cleaning products to the booking. We will be raising this with our SweepStar manager to ensure your SweepStar knows for future, the importance of bringing cleaning products to bookings. All SweepStars are provided this information via their app, so when they confirm the booking the day before this information is included in the info they need to confirm against.
Please can you provide us with the email address used to book, so we can look into this and assist you further.
We're so sorry, once again, for any frustration or inconvenience caused as a result.
SweepSouth
SweepSouth's reply01 Apr 2019, 14:12
Official
Hello Riaan,
Thank you for review.
We would like to sincerely apologise for your SweepStar not having brought cleaning products to the booking. We will be raising this with our SweepStar manager to ensure your SweepStar knows for future, the importance of bringing cleaning products to bookings. All SweepStars are provided this information via their app, so when they confirm the booking the day before this information is included in the info they need to confirm against.
Please can you provide us with the email address used to book, so we can look into this and assist you further.
We're so sorry, once again, for any frustration or inconvenience caused as a result.
SweepSouth
Thank you for review.
We would like to sincerely apologise for your SweepStar not having brought cleaning products to the booking. We will be raising this with our SweepStar manager to ensure your SweepStar knows for future, the importance of bringing cleaning products to bookings. All SweepStars are provided this information via their app, so when they confirm the booking the day before this information is included in the info they need to confirm against.
Please can you provide us with the email address used to book, so we can look into this and assist you further.
We're so sorry, once again, for any frustration or inconvenience caused as a result.
SweepSouth