J
Jamie
1 reviews | Active since Feb 2023
28 Aug 2025, 09:23
Bad, Bad, Bad
My cleaner who was Tendai from the Avondale Parow area had broken a R3000 tech item and did not have the decency to let me know, she just continued cleaning and even not even doing some of the requested items I paid for like windows and fridge because she said I did not book enough time yet I was charged by Sweep-south, I will never ever use your service again and I will never recommend you to anyone, I will never have anything good to say about your business or the employees you hire
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SweepSouth's replyOfficial
28 Aug 2025, 15:07Hi, we are very sorry to hear about your experience and the damage you mentioned. That is certainly not the standard we expect from SweepStars on our platform.
We’ve taken a thorough look using the email address and cell phone number provided in your review, but unfortunately, we could not find an account linked to our platform. To assist you properly, please could you share the details of the booking (such as the email address or contact number used to create it)? Once we have that, we’ll be able to investigate further and take the necessary steps to resolve this for you.
Thank you for bringing this to our attention—we’d like the chance to make it right.
We’ve taken a thorough look using the email address and cell phone number provided in your review, but unfortunately, we could not find an account linked to our platform. To assist you properly, please could you share the details of the booking (such as the email address or contact number used to create it)? Once we have that, we’ll be able to investigate further and take the necessary steps to resolve this for you.
Thank you for bringing this to our attention—we’d like the chance to make it right.
SweepSouth's reply28 Aug 2025, 15:07
Official
Hi, we are very sorry to hear about your experience and the damage you mentioned. That is certainly not the standard we expect from SweepStars on our platform.
We’ve taken a thorough look using the email address and cell phone number provided in your review, but unfortunately, we could not find an account linked to our platform. To assist you properly, please could you share the details of the booking (such as the email address or contact number used to create it)? Once we have that, we’ll be able to investigate further and take the necessary steps to resolve this for you.
Thank you for bringing this to our attention—we’d like the chance to make it right.
We’ve taken a thorough look using the email address and cell phone number provided in your review, but unfortunately, we could not find an account linked to our platform. To assist you properly, please could you share the details of the booking (such as the email address or contact number used to create it)? Once we have that, we’ll be able to investigate further and take the necessary steps to resolve this for you.
Thank you for bringing this to our attention—we’d like the chance to make it right.