JF
Jamie-Lee Ford
1 reviews | Active since Oct 2018
18 Dec 2018, 11:51
ATT/warning do NOT use SWEEPSOUTH!
ATT / WARNING:
1) 2 hours LATE 2) OVERCHARGED massively (and I paid large tip) 3) did NOT bring own cleaning equipment when requested 4) MISSING/****** cell phone and 2 phone covers 5) doesn't respond nor reply to emails! 6) their app is misleading and often incorrect!
DO NOT DO BUSINESS WITH THEM! THEY ARE HIGHLY UNPROFESSIONAL AND DISAPPOINTING!!!!!! MANAGER AND OWNER NEVER REPLY!
RATE OF (negative) -5 (not even worth 0)
Helpful (0)
Replies (1)0
Replies (1)
SweepSouth's replyOfficial
18 Dec 2018, 13:23 Hello Jamie-Lee,
Thank you for your review. We very disappointed to read about your experience as this totally against what we stand for. Your trust is very important to us and therefore we'd like to look into the matter and provide you with any support we can from our side wile getting to the bottom of this.
We sincerely apologise for any incidents and we can understand how deeply letdown you must be feeling at the moment. Please could you provide us with the booking reference number or the email address used to book so we can fully investigate and get in touch with you.
We look forward to hearing from and to assist you further with this matter.
SweepSouth
Thank you for your review. We very disappointed to read about your experience as this totally against what we stand for. Your trust is very important to us and therefore we'd like to look into the matter and provide you with any support we can from our side wile getting to the bottom of this.
We sincerely apologise for any incidents and we can understand how deeply letdown you must be feeling at the moment. Please could you provide us with the booking reference number or the email address used to book so we can fully investigate and get in touch with you.
We look forward to hearing from and to assist you further with this matter.
SweepSouth
SweepSouth's reply18 Dec 2018, 13:23
Official
Hello Jamie-Lee,
Thank you for your review. We very disappointed to read about your experience as this totally against what we stand for. Your trust is very important to us and therefore we'd like to look into the matter and provide you with any support we can from our side wile getting to the bottom of this.
We sincerely apologise for any incidents and we can understand how deeply letdown you must be feeling at the moment. Please could you provide us with the booking reference number or the email address used to book so we can fully investigate and get in touch with you.
We look forward to hearing from and to assist you further with this matter.
SweepSouth
Thank you for your review. We very disappointed to read about your experience as this totally against what we stand for. Your trust is very important to us and therefore we'd like to look into the matter and provide you with any support we can from our side wile getting to the bottom of this.
We sincerely apologise for any incidents and we can understand how deeply letdown you must be feeling at the moment. Please could you provide us with the booking reference number or the email address used to book so we can fully investigate and get in touch with you.
We look forward to hearing from and to assist you further with this matter.
SweepSouth