1 reviews | Active since Jan 2012
Alterations to booking without notification and unhelpful call centre
My cleaner was changed without notifying me. Call centre unhelpful. Emails and Facebook messages not answered. Cancelled the booking after call centre refused to assist. Charged full amount!
Hi there,
We are very sorry to read about your experience.
The convenience of the SweepSouth platform is that should your SweepStar suddenly become unavailable for various reasons, we'll automatically assign you another SweepStar. This ensures that you are still provided with a cleaning on the day that you have booked for.
Could you please provide us with your booking reference number or email address used to schedule the booking so we can look into this for you.
SweepSouth
Hi there,
We are very sorry to read about your experience.
The convenience of the SweepSouth platform is that should your SweepStar suddenly become unavailable for various reasons, we'll automatically assign you another SweepStar. This ensures that you are still provided with a cleaning on the day that you have booked for.
Could you please provide us with your booking reference number or email address used to schedule the booking so we can look into this for you.
SweepSouth