All promises and no delivery. Waste of my time.

First off, almost 2 hours after the appointed time, no cleaner has shown up.

The cleaner doesn't answer phone calls or sms's on the nunber I was given. Sweepsouth had me on phone on hold at the "front of the queue" for a good 6 minutes. That's not what I call the front, buddy. Then the line dropped... Great.

The cleaner was changed 1 day peior to the appointment, at 3pm, which is fine with me. The cleaner should have had enough time to prepare to come.

If anyone shows up today, I'm turning them away and I expect no charge from Sweepsouth.

This isn't me cancelling the appointment. This is Sweepsouth not keeping to their appointment and wasting my time.

As a first time customer and what would have been a returning customer had this gone well, I am frustrated and disappointed.

Poor service.