SB
Simon B
1 reviews | Active since Nov 2019
23 Dec 2019, 13:52
A Disaster of a company
My saga starts in September 2019 and is still going. I keep getting promised a refund; I get emails that the refund proof is attached; I get emails 'reaching' out to me - all in vain. No refund; no conclusion. These people are useless do not use them.
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Replies (1)
SweepSouth's replyOfficial
23 Dec 2019, 16:27Hello Simon,
We would like to sincerely apologise once again for this experience.
Kindly note that our team has let us know that they have emailed you providing further assistance regarding this. We do see that there have been problems with being able to view the attachment with the proof of payment. However, our team has let us know that they will email you via a different email address to ensure you are able to view the proof of payment.
We assure you our team will assist in resolving this for you and we are sorry once again for the inconvenience and frustration this has caused.
SweepSouth
We would like to sincerely apologise once again for this experience.
Kindly note that our team has let us know that they have emailed you providing further assistance regarding this. We do see that there have been problems with being able to view the attachment with the proof of payment. However, our team has let us know that they will email you via a different email address to ensure you are able to view the proof of payment.
We assure you our team will assist in resolving this for you and we are sorry once again for the inconvenience and frustration this has caused.
SweepSouth
SweepSouth's reply23 Dec 2019, 16:27
Official
Hello Simon,
We would like to sincerely apologise once again for this experience.
Kindly note that our team has let us know that they have emailed you providing further assistance regarding this. We do see that there have been problems with being able to view the attachment with the proof of payment. However, our team has let us know that they will email you via a different email address to ensure you are able to view the proof of payment.
We assure you our team will assist in resolving this for you and we are sorry once again for the inconvenience and frustration this has caused.
SweepSouth
We would like to sincerely apologise once again for this experience.
Kindly note that our team has let us know that they have emailed you providing further assistance regarding this. We do see that there have been problems with being able to view the attachment with the proof of payment. However, our team has let us know that they will email you via a different email address to ensure you are able to view the proof of payment.
We assure you our team will assist in resolving this for you and we are sorry once again for the inconvenience and frustration this has caused.
SweepSouth