0 out of 10 would not recommend

I am writing this to express my absolute frustration and disappointment with the abysmal service and lack of accountability from SweepSouth.

I booked and paid for a SweepStar for a full 10-hour shift, expecting a thorough and complete service. Instead, less than half of the work I explicitly requested and paid for was actually done. The service provider failed to utilize the allocated time effectively, leaving the job glaringly incomplete. Full services were unequivocally not rendered.

What is even more shocking is SweepSouth’s response—or lack thereof—to this situation. After charging my account for the full amount, they have flatly refused to offer a partial discount or refund for the hours of uncompleted labor.

It is completely unacceptable and ********* to retain a customer's full payment when the contracted service was not delivered. By refusing to rectify this, SweepSouth is essentially charging me for hours of non-existent work. Their customer support team has shown zero willingness to find a fair, proportional resolution.

I advise potential customers to think twice before booking through this platform. If something goes wrong, they will take your money and leave you with half-done work. I demand that management reviews this case and issues a partial refund corresponding to the services left unrendered.