Utterly disappointed

<p>I have always been a loyal client to the brand and has been treated very well until the 11 July 2017 at your Tygervalley branch by the store manager Anita where by she was so disrespectful and has no managerial s****s her communication level for a manager is not on a intellectual level I feel so disappointed and am not happy with this service I received and will tell all my family and friends not to purchase anything from this Brand if this is how loyal client get treated. I feel that by forcing the item on me is unprofessional .Anita has been avoiding my reason to not want the item that has a qurantee for 2 years .I want my money back and I have my proof of cash payment so what is the problem.I want feedback on this matter as soon as possible am very unhappy. </p>