Swarovski
Unclaimed Business
|2|2 Reviews (last 12 months)|This business does not respond to reviews
Swarovski
Unclaimed Business
|2
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|2 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Swarovski
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceT
Tanya
1 reviews | Active since Jan 2024
3 Apr 2026, 09:39
No response from customer service
The initial ordering/purchasing process is smooth but when you try and get hold if customer service to returned item, no one gets back yo you. I have tried several times to contact them with no success. My item is in original packaging and never been used/worn.
Helpful (0)
|Replies (0)T
Tanya
1 reviews | Active since Jan 2024
3 Apr 2026, 09:39
No response from customer service
The initial ordering/purchasing process is smooth but when you try and get hold if customer service to returned item, no one gets back yo you. I have tried several times to contact them with no success. My item is in original packaging and never been used/worn.
0
Replies (0)LC
Lulu C
1 reviews | Active since Feb 2020
22 Mar 2026, 12:25
Stones coming off
I have 4 pairs of earrings I bought from Swarovski,and 2 watches , I bought some overseas and some local. Two of the earring which both have 1 big stone,like pea size stone. The stones came off. When it happened to the first pair I took it to my nearest Swarovski,thinking they could fix the problem even if they charged for it would have been better,but I was told they do not fix. I was disappointed. And the second earring the stone came off,I was like something is not right here,2 of their products with the same issue not even after 10 years,whereas I do have cheap jewelery than theirs, with stones, but I have never had a problem with those. From then on I told myself I will never buy anything there. The watch story is different ,it fell and the winding thing got bent ,they were unable to fix that and was told to take it to other jewelry stores . Was shocked by that. Honestly I don’t think I will ever buy there again.
Helpful (0)
|Replies (0)LC
Lulu C
1 reviews | Active since Feb 2020
22 Mar 2026, 12:25
Stones coming off
I have 4 pairs of earrings I bought from Swarovski,and 2 watches , I bought some overseas and some local. Two of the earring which both have 1 big stone,like pea size stone. The stones came off. When it happened to the first pair I took it to my nearest Swarovski,thinking they could fix the problem even if they charged for it would have been better,but I was told they do not fix. I was disappointed. And the second earring the stone came off,I was like something is not right here,2 of their products with the same issue not even after 10 years,whereas I do have cheap jewelery than theirs, with stones, but I have never had a problem with those. From then on I told myself I will never buy anything there. The watch story is different ,it fell and the winding thing got bent ,they were unable to fix that and was told to take it to other jewelry stores . Was shocked by that. Honestly I don’t think I will ever buy there again.
0
Replies (0)