Lack in service

I've been calling this branch requesting a quote. The first called twice and the call get disconnected each time that they transfer to the parts department. On the 3rd call I informed the switchboard operator that my call gets disconnected every time she transfers. She then transferred me to another lady that took details of my vehicle's VIN number and told me that she would call me within an hour to provide feedback on the quote. I'm yet to receive the call - this was on the 16th April.

So today I decide to call again to request a quote seeing that I'm the one that is in need of help, the - the same thing happens once again. On my second attempt I ask the operator if there's a problem with their lines is this seems a a repetitive occurrence and she was not aware of this. She transfers my call again and once more the call disconnects. I've attempted to reach you 11 times today with no joy!!!

Can you call me and assist me as I can't seem to reach you if it's not too much to ask?