Suzuki clearwater mall
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
Suzuki clearwater mall
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2.3|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSB
Selda B
1 reviews | Active since Aug 2019
19 Aug 2026, 05:55
An Exceptional Experience at Suzuki Clearwater ⭐⭐⭐⭐⭐
An Exceptional Experience at Suzuki Clearwater ⭐⭐⭐⭐⭐ What an amazing experience we have had with the sales department at Suzuki Clearwater, and especially with Darryl. We are currently in the process of immigrating, and the whole experience has been incredibly overwhelming. Selling our Suzuki was just another thing on a very long list, and from the very beginning, we had so many questions and were unsure about the best way to proceed. Darryl has been absolutely amazing throughout the entire process. He has gone above and beyond to assist us, patiently answering all our questions, giving us honest advice, and making sure we were comfortable and happy with every decision we made. He never made us feel pressured and genuinely wanted to help us find the best solution for our situation. It is not every day that you receive this level of service, and we truly appreciate everything Darryl has done for us. His kindness, professionalism and willingness to help have made a stressful process so much easier. Suzuki Clearwater, you should be incredibly proud to have someone like Darryl on your team! 🙌 Because of the service we received from Darryl, I will always recommend Suzuki Clearwater to anyone looking for a vehicle and, more importantly, for a dealership that genuinely cares about its customers. Thank you, Darryl, for making a difficult time a little easier. We are truly grateful! ❤️ 5 stars without a doubt! ⭐⭐⭐⭐⭐
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Selda B
1 reviews | Active since Aug 2019
19 Aug 2026, 05:55
An Exceptional Experience at Suzuki Clearwater ⭐⭐⭐⭐⭐
An Exceptional Experience at Suzuki Clearwater ⭐⭐⭐⭐⭐ What an amazing experience we have had with the sales department at Suzuki Clearwater, and especially with Darryl. We are currently in the process of immigrating, and the whole experience has been incredibly overwhelming. Selling our Suzuki was just another thing on a very long list, and from the very beginning, we had so many questions and were unsure about the best way to proceed. Darryl has been absolutely amazing throughout the entire process. He has gone above and beyond to assist us, patiently answering all our questions, giving us honest advice, and making sure we were comfortable and happy with every decision we made. He never made us feel pressured and genuinely wanted to help us find the best solution for our situation. It is not every day that you receive this level of service, and we truly appreciate everything Darryl has done for us. His kindness, professionalism and willingness to help have made a stressful process so much easier. Suzuki Clearwater, you should be incredibly proud to have someone like Darryl on your team! 🙌 Because of the service we received from Darryl, I will always recommend Suzuki Clearwater to anyone looking for a vehicle and, more importantly, for a dealership that genuinely cares about its customers. Thank you, Darryl, for making a difficult time a little easier. We are truly grateful! ❤️ 5 stars without a doubt! ⭐⭐⭐⭐⭐
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Selda B
1 reviews | Active since Aug 2019
5 Jun 2026, 17:27
Extremely Disappointed with Suzuki Clearwater Mall
I took my car in for a service today at Suzuki Clearwater Mall, and "unsatisfied" is an understatement. This was the worst service experience I have ever had, and unfortunately, my previous experience with the sales department was no better. My vehicle was booked in for a service and wheel alignment, as I routinely do. At 11:00 a.m., I received a message stating that my vehicle had been serviced and was in the wash bay. However, when I called at 3:00 p.m. to ask when I could collect my car, I was only able to pick it up at 4:00 p.m. When collecting my vehicle, I was not asked to sign any paperwork, nor was I given any explanation of what had been completed during the service. I was simply asked to pay for the wheel alignment. When I reached my vehicle, I discovered it had not even been washed, despite being told earlier that it was in the wash bay. With every wheel alignment I have had done previously, I received a printout showing the alignment results and tyre tread measurements. This time, I received nothing more than an invoice stating "wheel alignment." As a customer, this leaves me wondering whether the alignment was actually completed. This raises several questions: - Was my vehicle properly serviced? - Was the wheel alignment completed? - Why was there no service explanation, inspection report, or alignment printout? - Why was my vehicle not washed after being reported as being in the wash bay? I now have to spend additional time and money having the alignment checked elsewhere to ensure everything was done correctly. I also requested that my vehicle be evaluated for trade-in purposes, yet the only response I received was a message from a salesperson asking me to call them. Is this really the level of customer service provided? The overall experience left me feeling like my business was not valued. Whether a customer drives an entry-level vehicle or a top-of-the-range model, everyone deserves the same level of professionalism and service. Ironically, before collecting my vehicle, I had accompanied my mother to collect her car from Kia Roodepoort. The difference in service was remarkable. They thoroughly explained the work completed, provided a detailed wheel alignment report, and personally walked us to the vehicle for a final inspection. It is clear that excellent customer service still exists. Unfortunately, based on my experience, it was not found at Suzuki Clearwater Mall.
Helpful (0)
|Replies (0)SB
Selda B
1 reviews | Active since Aug 2019
5 Jun 2026, 17:27
Extremely Disappointed with Suzuki Clearwater Mall
I took my car in for a service today at Suzuki Clearwater Mall, and "unsatisfied" is an understatement. This was the worst service experience I have ever had, and unfortunately, my previous experience with the sales department was no better. My vehicle was booked in for a service and wheel alignment, as I routinely do. At 11:00 a.m., I received a message stating that my vehicle had been serviced and was in the wash bay. However, when I called at 3:00 p.m. to ask when I could collect my car, I was only able to pick it up at 4:00 p.m. When collecting my vehicle, I was not asked to sign any paperwork, nor was I given any explanation of what had been completed during the service. I was simply asked to pay for the wheel alignment. When I reached my vehicle, I discovered it had not even been washed, despite being told earlier that it was in the wash bay. With every wheel alignment I have had done previously, I received a printout showing the alignment results and tyre tread measurements. This time, I received nothing more than an invoice stating "wheel alignment." As a customer, this leaves me wondering whether the alignment was actually completed. This raises several questions: - Was my vehicle properly serviced? - Was the wheel alignment completed? - Why was there no service explanation, inspection report, or alignment printout? - Why was my vehicle not washed after being reported as being in the wash bay? I now have to spend additional time and money having the alignment checked elsewhere to ensure everything was done correctly. I also requested that my vehicle be evaluated for trade-in purposes, yet the only response I received was a message from a salesperson asking me to call them. Is this really the level of customer service provided? The overall experience left me feeling like my business was not valued. Whether a customer drives an entry-level vehicle or a top-of-the-range model, everyone deserves the same level of professionalism and service. Ironically, before collecting my vehicle, I had accompanied my mother to collect her car from Kia Roodepoort. The difference in service was remarkable. They thoroughly explained the work completed, provided a detailed wheel alignment report, and personally walked us to the vehicle for a final inspection. It is clear that excellent customer service still exists. Unfortunately, based on my experience, it was not found at Suzuki Clearwater Mall.
0
Replies (0)LK
Lorrain K
1 reviews | Active since Jan 2021
25 Nov 2025, 08:58
Suzuki Clearwater
My car starting showing warning signs which I was not fami**** with, the car was bought new from Suzuki Clearwater and it was never been in a accident, however I’m told that the error were created by accident which I was never involved in a accident. After I told them that I was never involved in an accident, they advised that it might be because of dent, those dents happen the first month I received the car which was 8 months prior. . They say they won’t cover it as it was not manufacture erroe, it’s an accident, which I have never been in an accident
Helpful (0)
|Replies (0)LK
Lorrain K
1 reviews | Active since Jan 2021
25 Nov 2025, 08:58
Suzuki Clearwater
My car starting showing warning signs which I was not fami**** with, the car was bought new from Suzuki Clearwater and it was never been in a accident, however I’m told that the error were created by accident which I was never involved in a accident. After I told them that I was never involved in an accident, they advised that it might be because of dent, those dents happen the first month I received the car which was 8 months prior. . They say they won’t cover it as it was not manufacture erroe, it’s an accident, which I have never been in an accident
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