Think Twice Before Buying from Suzuki Bramley/Eagle

I had a very disappointing experience with Suzuki Bramley. During the sales process, we were given several promises by our salesperson, Sello, which convinced us to proceed with the deal. However, once everything was finalized, those promises were denied, and it felt like the dealership had no intention of honoring what was discussed.

When we raised our concerns, instead of resolving the issue, management appeared to back the salesperson rather than investigate what had happened. As a customer, this left us feeling misled and unsupported.

My advice to anyone considering buying from this dealership is to get every promise in writing before signing anything. Based on my experience, I would not recommend Suzuki Bramley, and I would be very cautious when dealing with Sello.

Customer service and honesty should not end once a sale has been made.