Waiting for refunds

Earlier this year, we discvoered that we were charged for servicing of company vehicles, despite having service and maintenance policies on the vehicles. This was an admin error on both our side and Suzuki's side. We have been struggling since APRIL 2024 to get the relevant refunds from Suzuki, for a total of R5'276.28.

Emails have been sent back and forth, with excuses of apparently waiting for our banking details - which have been mailed to them on two occasions already. They have made a few payments already for some of the services, so this is a poor excuse.