NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About BB Suzuki Gezina
How is BB Suzuki Gezina rated on Hellopeter?
Hellopeter has tracked BB Suzuki Gezina across 20 reviews. BB Suzuki Gezina hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used BB Suzuki Gezina? Write a review to help others decide.
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2020
Amazing Client Services
What an amazing experience with the Service Department at BB Suzuki Gezina! The driver was courteous and drove very safely. The entire team was friendly, helpful, and highly professional. Their excellent customer service made me feel valued and appreciated as a client. If you need great service, look no further than BB Suzuki Gezina. I highly recommend them!
1 reviews | Active since Jun 2020
Amazing Client Services
What an amazing experience with the Service Department at BB Suzuki Gezina! The driver was courteous and drove very safely. The entire team was friendly, helpful, and highly professional. Their excellent customer service made me feel valued and appreciated as a client. If you need great service, look no further than BB Suzuki Gezina. I highly recommend them!
1 reviews | Active since Jul 2024
Bad customer service
I want to rate my experience with Suzuki Gezina. Jonathan, who works in the service department, made the entire process unnecessarily difficult. From confirming my booking to providing updates, everything was dragged out. It often felt as though he was doing us a favour rather than providing customer service. There was also poor communication between him and his colleagues, which led to conflicting information and left me confused about what I was supposed to do. Although my car was eventually fixed, it came at the cost of dealing with frustrating and disappointing customer service, mostly from Jonathan. Based on my experience, I would not recommend this dealership, as simple processes are unnecessarily delayed. Treat customers fairly please!!!
1 reviews | Active since Jul 2024
Bad customer service
I want to rate my experience with Suzuki Gezina. Jonathan, who works in the service department, made the entire process unnecessarily difficult. From confirming my booking to providing updates, everything was dragged out. It often felt as though he was doing us a favour rather than providing customer service. There was also poor communication between him and his colleagues, which led to conflicting information and left me confused about what I was supposed to do. Although my car was eventually fixed, it came at the cost of dealing with frustrating and disappointing customer service, mostly from Jonathan. Based on my experience, I would not recommend this dealership, as simple processes are unnecessarily delayed. Treat customers fairly please!!!
1 reviews | Active since Mar 2009
BB Suzuki Gezina and Hugo Meyer
I bought a new vehicle from BB Suzuki Gezina last year, specifically from Hugo "The Car Guy" Meyer. The entire experience was a pleasure. From the first time we met on the floor, he patiently negotiated with me around almost everything (I was not an easy sale, he had to work for it) and even the document signing process went smooth. Hugo made the delivery super special (It was a gift for my daughter). Unfortunately, about a month later my daughter was involved a huge hit and run accident. Hugo was always willing to help with advice and assistance following this. Eventually the vehicle was repaired (he even assisted in sourcing spares), and he arranged with the Service Department who did a full safety inspection on the vehicle to independently verify that the repairs were done at the highest standards. This kind of service goes above and beyond just selling a car. Thanks Hugo and BB. I will certainly be dealing with you again in the near future.
1 reviews | Active since Mar 2009
BB Suzuki Gezina and Hugo Meyer
I bought a new vehicle from BB Suzuki Gezina last year, specifically from Hugo "The Car Guy" Meyer. The entire experience was a pleasure. From the first time we met on the floor, he patiently negotiated with me around almost everything (I was not an easy sale, he had to work for it) and even the document signing process went smooth. Hugo made the delivery super special (It was a gift for my daughter). Unfortunately, about a month later my daughter was involved a huge hit and run accident. Hugo was always willing to help with advice and assistance following this. Eventually the vehicle was repaired (he even assisted in sourcing spares), and he arranged with the Service Department who did a full safety inspection on the vehicle to independently verify that the repairs were done at the highest standards. This kind of service goes above and beyond just selling a car. Thanks Hugo and BB. I will certainly be dealing with you again in the near future.
1 reviews | Active since Mar 2024
Suzuki Gezina Service Centre#black Friday
My Suzuki was serviced at Suzuki Gezina on a Saturday. Thank you for assisting me on a weekend as I was not available during the week. I want to thank the workshop manager for assisting me with my questions. All questions was answered to my satisfaction
1 reviews | Active since Mar 2024
Suzuki Gezina Service Centre#black Friday
My Suzuki was serviced at Suzuki Gezina on a Saturday. Thank you for assisting me on a weekend as I was not available during the week. I want to thank the workshop manager for assisting me with my questions. All questions was answered to my satisfaction
1 reviews | Active since Jun 2025
Sooo confused
Really struggle to write this review but here goes.... They were good but also really frustrating. They struggled for two weeks just to run diagnostics on my vitara and then it took them another week so look for a part after telling me they have never seen this problem on any car that they have made. All and all 4 months later and many calls later they told me they found the problem in a broken wire that led to the part they waited 2 and a half months for. Really not sure how to interpret all this but now the car is fixed. Thanks for sorting it out and sorry Suzuki SA didnt work with you in this one.
1 reviews | Active since Jun 2025
Sooo confused
Really struggle to write this review but here goes.... They were good but also really frustrating. They struggled for two weeks just to run diagnostics on my vitara and then it took them another week so look for a part after telling me they have never seen this problem on any car that they have made. All and all 4 months later and many calls later they told me they found the problem in a broken wire that led to the part they waited 2 and a half months for. Really not sure how to interpret all this but now the car is fixed. Thanks for sorting it out and sorry Suzuki SA didnt work with you in this one.