1 reviews | Active since Mar 2022
Worst ISP Experience Ever
I cannot express how utterly dissatisfied I am with my experience with Surf4Life. The level of frustration I've endured due to their abysmal service is beyond measure. For the past several weeks, the internet speed has been nothing short of a nightmare. It's extremely slow with intermittent disconnections, disrupting any attempt at productivity.
I'm paying for a service that is supposed to make my online experience seamless, not one that constantly hinders my ability to use the internet for even the most basic tasks.
Their service is not just bad; it's pathetically atrocious. I urge anyone considering their services to think twice and explore other options. I sincerely hope that they take these complaints seriously and resolve these issues promptly to provide the service that their customers are paying for.
Thank for taking our call. I would like to extend my sincerest apologies for the distressing experience you've had with Surf4Life. Your feedback is invaluable to us, and I want to assure you that we take your concerns seriously.
We understand the importance of a seamless and responsive internet experience, especially for your daily tasks. We appreciate your patience as we worked to address this matter. Following the troubleshooting steps we implemented, we believe that the slow response issue you were experiencing has now been resolved. Upon reviewing your service, and the equipment in your unit, we can observe a healthy connection and session on your router, indicating that your FTTH service is operating optimally.
Thank you for choosing Surf4Life
Regards
Thank for taking our call. I would like to extend my sincerest apologies for the distressing experience you've had with Surf4Life. Your feedback is invaluable to us, and I want to assure you that we take your concerns seriously.
We understand the importance of a seamless and responsive internet experience, especially for your daily tasks. We appreciate your patience as we worked to address this matter. Following the troubleshooting steps we implemented, we believe that the slow response issue you were experiencing has now been resolved. Upon reviewing your service, and the equipment in your unit, we can observe a healthy connection and session on your router, indicating that your FTTH service is operating optimally.
Thank you for choosing Surf4Life
Regards