BM
Bafana M
1 reviews | Active since Jan 2020
05 Jan 2023, 14:22
Worst ISP ever
Worst service provider. I have been without internet for 3 days straight. Their internet is down 98% of the time. I have been calling none stop for the past 3 days and no one is even willing to assist. I don’t know how these people are allowed to continue ******ing people.
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Replies (1)
Surf4Life's replyOfficial
23 Feb 2023, 13:09Good day Bafana
Thank you for reaching out to us and for taking my call earlier
As discussed with you, our customers are a priority, and we will always strive to ensure that issues are resolved effectively. We do extend our sicerest apologies that your issue was not resolved after the fibre was respliced, and we will be implementing extra checks when tickets are closed to ensure that incidents like this do not fall through the cracks.
As agreed, Our customert care department will be contacting you in the first/second week of march to ensure your services are fully up and running.
Kind Regards,
S4L Services Manager
***
Thank you for reaching out to us and for taking my call earlier
As discussed with you, our customers are a priority, and we will always strive to ensure that issues are resolved effectively. We do extend our sicerest apologies that your issue was not resolved after the fibre was respliced, and we will be implementing extra checks when tickets are closed to ensure that incidents like this do not fall through the cracks.
As agreed, Our customert care department will be contacting you in the first/second week of march to ensure your services are fully up and running.
Kind Regards,
S4L Services Manager
***
Surf4Life's reply23 Feb 2023, 13:09
Official
Good day Bafana
Thank you for reaching out to us and for taking my call earlier
As discussed with you, our customers are a priority, and we will always strive to ensure that issues are resolved effectively. We do extend our sicerest apologies that your issue was not resolved after the fibre was respliced, and we will be implementing extra checks when tickets are closed to ensure that incidents like this do not fall through the cracks.
As agreed, Our customert care department will be contacting you in the first/second week of march to ensure your services are fully up and running.
Kind Regards,
S4L Services Manager
***
Thank you for reaching out to us and for taking my call earlier
As discussed with you, our customers are a priority, and we will always strive to ensure that issues are resolved effectively. We do extend our sicerest apologies that your issue was not resolved after the fibre was respliced, and we will be implementing extra checks when tickets are closed to ensure that incidents like this do not fall through the cracks.
As agreed, Our customert care department will be contacting you in the first/second week of march to ensure your services are fully up and running.
Kind Regards,
S4L Services Manager
***